I'm an IT Support Analyst with a Cyber Security degree. Right now, I spend my days fixing endpoints, managing Active Directory, and keeping systems running. But that's only half the story.
After hours, I'm in my home lab—breaking into machines, studying for CPTS, and building out attack scenarios. I self-host everything I can because there's no better way to learn than by running your own infrastructure and then trying to compromise it.
Currently digging into: Offensive Security, Linux internals, and malware development.
Delivered first‑line support, fixed common hardware/software issues, set up new PCs, installed and updated applications, ensured systems were secure, and handled account management (create/disable/reset passwords). Logged support requests and escalated complex problems to senior IT staff.
Performed vulnerability assessments and penetration testing on APU lab devices, identified and resolved vulnerabilities, and delivered clear reports with findings and remediation steps.
Deployed and supported lab PCs, imaged devices, configured standard accounts, troubleshot hardware and software issues, and created documentation and user guides for the APU Knowledgebase.

My journey from failing the BTL1 exam to scoring 95% on my second attempt. Learn about my preparation strategy, key mistakes, and tips for success.